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If assembly services have been requested, the customer is still responsible for retaining the original packaging in the event of a return. Save original packaging in case of a return.
(Available within 70 miles of a showroom)
All freight is delivered to the curb or end of driveway outside the requested delivery address
The carrier will call you 24-48 hours before delivery to arrange a delivery time that will vary depending on the freight carrier's schedule. Whatever information you can give during the phone call will be given to the driver to help the transport of your purchase.
REPORTING ORDER DAMAGES:
We package our products to remain intact during transit, however, unexpected incidents may happen resulting in damage. If in the unlikely event items arrive in less than perfect condition, please call 800-606-7319 or email customerservice@modani.com within 3 days of delivery. Customer service will be able to provide assistance.